Founded in 2002 by owner Sally Hayward and her husband Howard, Cracker-Box was originally a part-time business supplying handmade crackers. It quickly became full time and we opened our first shop in May 2008 and due to its success we then transferred to a larger unit in February 2011. This has enabled us to showcase our products and has given us a permanent base from which to work. We have also been able to expand the business as we now offer many other goods and services - see Cracker-Box Shop.
Most of our cracker orders come from our website, referrals from satisfied customers and visitors to our retail unit.
We provide a highly personalised service going to great lengths to meet individual requirements, with quality of our products and customer satisfaction our top priorities.
Our wedding crackers are extremely popular and visitors to our shop have the opportunity to view a selection of our products. If you prefer to have a go at creating your own favours there is also the opportunity to buy the crackers as an unfinished item and you can order these from us as after browsing our website or visiting our shop.
As well as supplying individual customers, Cracker-Box has also had many orders from corporate clients, including The Holiday Inn, BUPA, BD-NTWK, The Very Nice Company, Versatility In Print, Mr Bubbles Big Balloon Company, John Lewis and West End Studios.
One of our more unusual requests from a customer came in November 2007; we were asked by a marketing agency if we could produce a giant cracker to be used by the City of Glasgow Chorus, as part of their publicity campaign, for their aptly named "Christmas Cracker Concert"!
After a lot of effort and hard work we managed to produce an ENORMOUS cracker which measured 8ft x 2 ft and pictures of this were featured in The Glasgow Evening Times and our local paper, the Redditch Advertiser.